Synology’s telegraphed moves toward a contained ecosystem and seemingly vertical integration are certain to rankle some of its biggest fans, who likely enjoy doing their own system building, shopping, and assembly for the perfect amount of storage. “Pro-sumers,” homelab enthusiasts, and those with just a lot of stuff to store at home, or in a small business, previously had a good reason to buy one Synology device every so many years, then stick into them whatever drives they happened to have or acquired at their desired prices. Synology’s stated needs for efficient support of drive arrays may be more defensible at the enterprise level, but as it gets closer to the home level, it suggests a different kind of optimization.

  • Allero@lemmy.today
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    7 days ago

    That’s a massive shot in the foot.

    As a Synology owner, I already had enough - they have arbitrarily cut customer support to sanctioned jurisdictions, leaving me without the support they promised and I expected when paying for a device.

    Next one will definitely be built from the ground up.

    • Higgs boson@dubvee.org
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      7 days ago

      They are probably betting they will make more money from businesses. I.e., actual pros, vs prosumer.

      I do like my Synology NAS I bought 10 yrs ago, but these days there are more and better alternatives for people who dont really need to pay for the support and stability.

  • RedPandaBeer@feddit.org
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    6 days ago

    Actually perfect timing (for me, it’s all in all terrible)… I was about to buy myself a NAS and struggled to figure out which to get, and this removes at least one option.

    • draenog@lemmy.world
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      6 days ago

      As I read this, I am just transfering over to TrueNas on totally open hardware (from Synology). After 1 week, I am loving it. A bit of a learning curve, but TrueNas seems really nice and solid.

  • marauding_gibberish142@lemmy.dbzer0.com
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    7 days ago

    Synology is like Ubiquity in the self-hosted community: sure it’s self-hosted, but it’s definitely not yours. End of the day you get to deal with their decisions.

    Terramaster lets you run your own OS on their machine. That’s basically what a homelabber wants: a good chassis and components. I couldn’t see a reason to buy a Synology after Terramaster and Ugreen started ramping out their product lines which let you run whatever OS you wanted. Synology at this point is for people who either don’t know what they’re doing or want to remain hands-off with storage management (which is valid; you don’t want to do more work when you get home for work). Unfortunately, such customers are now out in the lurch, so TrueNAS or trust some other company to hold your data safe.

    • Appoxo@lemmy.dbzer0.com
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      7 days ago

      Lol! Not like uGreen put any roadblocks to running your own OS (like disabling the watch dog feature in the BIOS and some other setting to enable custom boot).
      And you don’t have any fan control on their NAS. Either you estimate and configure correcrly or you need to schedule downtime.
      Actual servers let you live tune (some of) the power settings. Synology supports changing the fan profile in the live OS.

        • Appoxo@lemmy.dbzer0.com
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          It’s not like you can’t do it (I did save the original SSD and replaced it with a new one and installed TrueNas Scale). It’s just not intended to do from uGreens perspective.

          Edit: I think I used either of these guides I used on how to open and how to install the new OS:
          https://youtu.be/BWNH_JzMNPc
          https://youtu.be/R8t-Wqx_E3U
          https://youtu.be/yh8Ao5ryOeE

          Oh yeah. The HDD indicator bays are partly non-functional as well.
          But you can restore some functionality with scripts you run periodically with cron. Juat search “ugreen dxp4800plus led cli github” to find it.

          Edit2:
          And I only chose a uGreen NAS due to the Kickstarter price. Because that was a 40% price reduction.
          At least I got a solid Model that is really nice. It also has a magnetic metal dust cover Ican easily remove if needed (even easier than the one on my pc case front panel which is a Fractal Design North)

  • thequickben@lemm.ee
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    7 days ago

    I own a Synology NAS. It’ll be the first and last one I buy. When I need an upgrade I’ll go back to building my own again.

    • Wiz@midwest.social
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      7 days ago

      I was thinking of buying a Synology system. I was actually looking at prices this past week.

      That being said, I’ve got an old 2019 desktop running Windows that is coming to the end of its support, that I was considering making a Linux machine.

      How complex is making a roll-your-own NAS?

      • MonkeMischief@lemmy.today
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        6 days ago

        How complex is making a roll-your-own NAS?

        It really depends on what you want out of it. I personally installed ProxMox on an old gaming machine (DDR3 RAM old lol) and have an Open Media Vault virtual machine running on it with access to my ZFS mirrored pair of storage drives.

        Enabling Samba support in Open Media Vault gives you a nice little NAS. I believe it’s okay to install bare metal if you really want to also.

        It also has a nice Docker interface, so although I should probably not bundle services together so tightly, it runs things like Jellyfin for media, Paperless NGX for document storage, and NextCloud AIO for a convenient (if slightly resource-hungry) interface.

        ProxMox lets me do fun things though, like back up the VMs, spin up virtual machines for PiHole ad blocking and Klipper for controlling my 3D printer.

        My most important data gets synced to a subscription to a service called iDrive as my offsite. Pretty affordable for 5TB and my own encryption keys. :)

        I want to stress that I’m not an IT professional or anything either. If you’re reasonably comfortable with Linux and understand some basic networking, I’d say at least getting Proxmox and/or Open Media Vault up and running so you can access it on your home network isn’t too hard.

        Outside of that, and if you want HTTPS and stuff? There’s lots of guides but I would recommend using TailScale instead of opening any ports to the web.

        Sorry if this post was meandering but hope it gave you a little bit to go on! :)

      • dai@lemmy.world
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        6 days ago

        Really depends on what you want out of the system, what you can spend and how much time you want to spend on it.

        My old z390 itx system has a 16x PCIE to 4x m.2 card - leveraging an m.2 to 5x SATA adaptor with the built in SATA adaptors has given it plenty of space.

        Considering I can grab m.2 to 6 SATA adaptors and fill the remainder of the slots that’s a decent chunk of drives from a single PCIE x16 slot.

        Software is another kettle of fish and a good way to timesink, I’d rather not give too much of my personal experience as there are so many ways to skin that cat.

      • InFerNo@lemmy.ml
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        6 days ago

        I have mini-ITX board in a mini case. 4 bays, 16 GB RAM of DDR3-L and a slow but very low TDP CPU. This thing is very low power but it’s on 24/7.

        Runs home assistant with zigbee, rtl433 and whatever it detects over the network. A few older game servers (minecraft, minetest/luanti, quake 2), miniDLNA, … Arch Linux, so rolling release and always up to date with the latest versions.

        Served me greatly and I haven’t upgraded because it still does what I want and I can’t find any modern CPU with a TDP this low.

      • thequickben@lemm.ee
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        7 days ago

        It’s not too complicated but you don’t get some things for free like with Synology. It require work to setup scripts for offsite backup for example whereas Synology has a backup app with a UI.

        For storage, I used to run ZFS in a raidZ2 configuration. If you do this then I suggest having a cron job running a script that can alert you if the pool is unhealthy. This is again something that Synology does for free.

        You could also look up trueNAS core and see if that’s something that fits for you.

    • metaStatic@kbin.earth
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      7 days ago

      I’ve heard good things about Qnap

      but I also heard good things about Synology…

      Also on my first and last I think.

    • Xanza@lemm.ee
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      6 days ago

      It sucks, because all things considered, they’re great little devices. I really like mine.

    • stankcheez@lemmy.world
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      4 days ago

      Started messing around with docker containers on a small Synology box a few years ago, dumped Synology with a quickness in favor of just building an Ubuntu-based NAS. I’m running TrueNAS Scale bare metal now and getting ready to dump it to go back to another roll-my-own Linux + ZFS setup, possibly using Cockpit and the ZFS extensions from 45 drives.

  • Magnus@lemmy.ca
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    7 days ago

    Hi. I’d like the word “pro-sumer” banned. In perpetuity.

  • ZeldaFreak@lemmy.world
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    5 days ago

    Yeah I expected that this would happen. They already did this with RAM. They just rebrand RAM, sell it for a way higher price and add a check. When they brought their own branded HDDs, I knew they will pull of the same scam.

    Building an own server isn’t that more expensive and you don’t have to deal with the whole lockout with Synology. For example I had quite the issue to access hardware. I wasn’t able to get Home Assistant running on my NAS. The issue was my Zigbee USB Stick. I got it running to the point where I was able to send commands (e.g. turn on or off lights) but the status didn’t came back. I threw it on my Pi3 (now Pi5) and zero issues.

    The next NAS is self build. Probably Proxmox as base, with truenas or so as main server and the rest depends on what I might need.

  • Alloi@lemmy.world
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    7 days ago

    i was considering these devices for my home media set up, now im just building my own NAS with some old parts i had laying around and using open source software.

    fuck this shit.

    • Lka1988@lemmy.dbzer0.com
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      7 days ago

      Remember, there’s absolutely nothing wrong with buying a used 7th gen Intel PC and filling that with [insert drive of choice]. An i7-7700T is still more powerful than even the newer Synology units.

  • rumba@lemmy.zip
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    7 days ago

    They should be careful, they’re just selling small form factor computers with removable drive bays. Standing up and unraid or a true Naz isn’t all that difficult. And then there’s plenty of competition out there ready and willing to eat their lunch.

  • ClydapusGotwald@lemmy.world
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    5 days ago

    I have a synology I bought 3rd party ram (not synology) and it works fine. Same with drives just bought some seagate drives. Probably going to upgrade from a 4 bay to a 12 and I don’t see compatibility of ram being an issue. I just don’t feel like building a whole racked system I just want to plug and play and forget. As of now tho only thing I lose is warranty cause I’m using not “certified” ram and drives.

  • Kagu@lemmy.ml
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    7 days ago

    Is the main appeal of prebuilt NAS cases the aesthetics and the reduction of DIY concerns?

    Because they seem to me like overpriced and underpowered computers. Most tech-oriented folks I know have more powerful PCs in a closet somewhere that they could easily convert into a NAS

    Edit: some very thoughtful responses thanks y’all! I definitely see the appeal for people who just need something that doesn’t need tinkering or care significantly about power draw and noise.

    • TedZanzibar@feddit.uk
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      7 days ago

      I am a tech oriented person, I work in IT, and a Syno ticks the boxes in many respects.

      • Low power draw. Power efficiency is very important to me, especially for something that runs 24/7. I don’t know how efficient self-build options are these days, but 10 years ago I couldn’t get close to the efficiency of a good NAS.

      • Set and forget. I maintain enough systems at work so I don’t really want to spend all of my free time maintaining my own. A Syno “just works”, it can run for months or years without a reboot (and when it does need one, it does it by itself overnight), and I can easily upgrade or swap a dead drive in a couple of minutes. When the entire NAS dies I can stick the drives in a new one and be up and running almost instantly.

      • Size and noise. I don’t have a massive house, so I need something that can sit on a shelf and be unobtrusive. In our last house it was literally sat in the living room, spinning drives constantly, and nobody was bothered by it.

      The Syno I have is plenty good enough to run a bunch of Docker containers and a few VMs for all of my self hosted stuff, and it just does the job efficiently, quietly, and without complaining or needing constant maintenance.

      I don’t like this creep towards requiring branded drives and memory, though I’m pretty sure it’s not legal in the EU. Regardless there are ways around it.

      • /home/pineapplelover@lemm.ee
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        7 days ago

        Yeah I agree, I set up a synology as a little summer project and I didn’t want to go out and source parts and put a nas Linux distro to do everything myself. Synology is newbie friendly and kind of holds your hand to do everything even dynamic dns. However, if I were to get another nas, I would be more comfortable setting it up myself.

      • Appoxo@lemmy.dbzer0.com
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        7 days ago

        We use DS223j’s at work for our clients as backup targets.
        Fast to set up and configure from a total beginner up to experienced IT personal.
        And I set up NFS, Samba and ACLs in my own Debian NAS.
        It aint so sleek and braindead-simple like a Syno does it.

      • Scrath@lemmy.dbzer0.com
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        7 days ago

        One question in regards to your noise comment: What drives are you running? I have a synology with 2 toshiba mg08 16tb drives and those things are unbearably loud when reading or writing. A lot of that obviously comes down to the drives themselves but I also kind of blame the plastic chassis for probably resonating with the noise and not being better at soundproofing.

        • TedZanzibar@feddit.uk
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          7 days ago

          It’s an 8 bay unit with six drives that are a mix of WD Red and Seagate Ironwolf, all NAS grade drives, basically. The other two slots have SSDs for hosting the aforementioned containers and VMs.

          The largest drives I have are 4TB though, so maybe the larger capacity ones are louder? I also ran the fan profile in whatever the quietest setting is.

    • greyfox@lemmy.world
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      7 days ago

      You are paying for reasonably well polished software, which for non technical people makes them a very good choice.

      They have one click module installs for a lot of the things that self hosted people would want to run. If you want Plex, a onedrive clone, photo sync on your phone, etc just click a button and they handle installing and most of the maintenance of running that software for you. Obviously these are available on other open source NAS appliances now too so this isn’t much of a differnentiator for them anymore, but they were one of the first to do this.

      I use them for their NVR which there are open source alternatives for but they aren’t nearly as polished, user friendly, or feature rich.

      Their backup solution is also reasonably good for some home labs and small business use cases. If you have a VMware lab at home for instance it can connect to your vCenter and it do incremental backups of your VMs. There is an agent for Windows machines as well so you can keep laptops/desktops backed up.

      For businesses there are backup options for Office365/Google Workspace where it can keep backups of your email/calendar/onedrive/SharePoint/etc. So there are a lot of capabilities there that aren’t really well covered with open source tools right now.

      I run my own built NAS for mass storage because anything over two drives is way too expensive from Synology and I specifically wanted ZFS, but the two drive units were priced low enough to buy just for the software. If you want a set and forget NAS they were a pretty good solution.

      If their drives are reasonably priced maybe they will still be an okay choice for some people, but we all know the point of this is for them to make more money so that is unlikely. There are alternatives like Qnap, but unless you specifically need one of their software components either build it yourself or grab one of the open source NAS distros.

      • Kagu@lemmy.ml
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        7 days ago

        I see! Thanks so much for the thoughtful response definitely seems like there’s a use case for people who might be more creatives with a need for storage rather than self-hosting enthusiasts who want to mess around in a homelab.

        The prices are still a bit eye watering but you pay for software support for sure.

    • Horsey@lemmy.world
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      7 days ago

      I think the biggest draw to Synology now is the ultra low power consumption. Yeah, you could totally repurpose an old PC, but it’s crazy to run 500W perpetually. The reason they use old Celeron processors is the low power draw. In time, hopefully, RISC V can produce some low cost systems that would slot in well for this use case.

      • Kagu@lemmy.ml
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        6 days ago

        Obviously everything depends on use case. I definitely am a tinkerer and prefer options. I’d never run a jellyfin server off a synology NAS cause… Well cause it can’t transcode very well. So efficiency is less of a concern than processing power.

        I get now that my questions was a bit moot, obviously some people will pay a premium for a narrow use case if it brings reliability and ease of use.

    • lazynooblet@lazysoci.al
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      7 days ago

      1U form factor, 4 disks, using 7w whilst idle, decent enough CPU to run 1 Linux VM

      I bought an RS822+ for as a veeam Linux repo.

      I can’t make that myself, or I don’t know how.

      It was stupid expensive and if it wasn’t the business paying I would have probably put a bunch of disks into an HP elite desk.

    • AustralianSimon@lemmy.world
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      7 days ago

      Reliability. We’ve put them in small businesses and they do their job very well VS a frankenpc NAS.

      I have 2 8-Bay devices at home and they are so good for what they are. Silent, low power, bit of fancy utility for those that like it but reliable and quality. They age very well.

      I also use the surveillance station with my cameras which all connected ootb fine. (mix of brands)

  • kurcatovium@lemm.ee
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    7 days ago

    I was looking at simple 2 bay home NAS and Synology was - quite logically - one of the contenders. Now I’m glad I ordered differently. Went with Asustor AS5402, which might be not as polished package as a Synology option, but they’re very open about it and say it’s just regular PC so you can instal e.g. TrueNAS if you want. This openness convinced me.