Shitty software? The software is great. It sucks that we live in a world that needs MFA to be secure. I also don’t think any software exists in the IT space that doesn’t require some sign in. Every RMM on the planet is going to require secure sign on and so will every knowledge base software. You also need to sign in to access things like domain DNS. Most of my job is locked behind half a dozen sign ins. That’s how it goes for MSPs anything else would be unsecure.
Shitty software? The software is great. It sucks that we live in a world that needs MFA to be secure. I also don’t think any software exists in the IT space that doesn’t require some sign in. Every RMM on the planet is going to require secure sign on and so will every knowledge base software. You also need to sign in to access things like domain DNS. Most of my job is locked behind half a dozen sign ins. That’s how it goes for MSPs anything else would be unsecure.