Err, KDE at least gives people the option to configure their system how they want.
GNOME takes those options away, so if you don’t like what they have then you’re stuck.
GNOME with Dash to Panel
Yeah, it also requires a lot of 3rd party addons to achieve basic functionality. Laymen shouldn’t have to search for these, and they also shouldn’t have to deal with them when they inevitably break.
Gnome hasn’t been for normal users since Gnome2. That’s when they started doing things “the gnome way” instead of just what’s pragmatic.
The endgame is going to be those who rely on this software paying to maintain it.